Terms and Conditions

1. About Moss Moon

Moss Moon is a wellness and coaching business offering services that may include:

• Coaching programs
• Spiritual life coaching
• Meditation guidance
• Reiki sessions
• Workshops and group experiences
• Digital resources and educational materials
• Retreats, trainings, or events
• Online content and website resources

Business Contact: [email protected] 

2. Eligibility

You must be 18 years or older to use this website or purchase services unless expressly permitted with parental or legal guardian consent where applicable.

By using this site, you confirm that you meet this requirement.

3. Use of Website

You agree to use this website lawfully and respectfully.

You may not:

• Use the website for fraudulent or unlawful purposes
• Attempt unauthorized access to systems or data
• Copy, reproduce, or exploit website content without permission
• Disrupt the website’s operation or security
• Misrepresent yourself when contacting or booking services

We reserve the right to restrict access for misuse.

4. Coaching, Wellness & Educational Disclaimer

Moss Moon provides coaching, wellness education, meditation guidance, Reiki, and personal development services.

These services are not therapy, psychotherapy, counseling, medical treatment, legal advice, or financial advice.

Nothing on this website or within our services should be interpreted as a substitute for licensed healthcare, mental health care, or professional advice.

You remain fully responsible for your decisions, wellbeing, and outcomes.

If you require urgent medical or mental health support, please seek an appropriate licensed professional immediately.

5. No Guaranteed Results

Personal growth, healing, mindset shifts, and life changes vary by individual.

While we strive to provide high-quality support and guidance, we do not guarantee specific outcomes, earnings, emotional results, relationship changes, or personal transformation.

Your results depend on many factors including participation, readiness, consistency, and circumstances beyond our control.

6. Bookings & Appointments

Appointments, sessions, and programs may be booked through our website or approved booking platforms.

By booking, you agree to:

• Provide accurate information
• Attend sessions on time
• Respect scheduled time boundaries
• Communicate changes as early as possible

We reserve the right to reschedule when necessary due to emergencies or unforeseen circumstances.

7. Payments

Payment may be required before confirming services, sessions, programs, or products.

Payments may be processed through secure third-party payment providers.

You agree to provide valid payment details and authorize charges related to your purchase.

Prices are listed in applicable currency and may change at any time without notice for future purchases.

8. Refunds & Cancellations

Sessions / Appointments

Cancellation or rescheduling requests should be made with reasonable notice (recommended minimum 24 hours unless otherwise stated at booking).

Missed appointments or late cancellations may be non-refundable.

Programs / Packages

Due to the nature of coaching, digital materials, and reserved spaces, refunds for programs may be limited or unavailable once the program begins, unless otherwise stated in writing.

Digital Products

All sales of downloadable digital products, recordings, and resources are generally final unless required by law.

If a specific refund policy applies to an offer, that written offer policy controls.

9. Client Responsibility

By participating in Moss Moon services, you acknowledge:

• You are responsible for your own choices and actions
• You may stop participation at any time
• You are responsible for communicating boundaries or concerns
• You will seek licensed professional care when appropriate

Our role is guidance and support—not control over your decisions.

10. Confidentiality

We value privacy and discretion.

Information shared during coaching or sessions will be handled respectfully and privately, except where disclosure is required by law, safety concerns arise, or explicit permission is given.

For group programs, confidentiality of other participants is expected but cannot be absolutely guaranteed.

11. Intellectual Property

All website content and Moss Moon materials—including text, graphics, branding, frameworks, course materials, recordings, downloads, worksheets, and program content—are owned by Moss Moon unless otherwise stated.

You may not reproduce, sell, distribute, modify, or republish content without written permission.

You may use purchased materials for personal use only unless commercial rights are explicitly granted.

12. Testimonials & Feedback

If you voluntarily provide testimonials, reviews, or feedback, we may use them for marketing or promotional purposes unless you request otherwise in writing.

We will make reasonable efforts to respect anonymity requests when asked.

13. Third-Party Platforms

We may use third-party tools such as:

• Booking software
• Payment processors
• Email platforms
• Video meeting platforms
• Website hosting services

We are not responsible for outages, privacy practices, or errors caused by third-party platforms.

Please review their policies separately.

14. Limitation of Liability

To the maximum extent permitted by law, Moss Moon shall not be liable for indirect, incidental, consequential, special, emotional, business, or financial damages arising from:

• Use of the website
• Participation in services
• Reliance on content
• Technology interruptions
• Decisions made based on coaching or resources

If liability is legally established, it will be limited to the amount paid by you to Moss Moon for the specific service giving rise to the claim.

15. Website Availability

We aim to keep the website accurate and available, but we do not guarantee uninterrupted access, error-free functionality, or complete accuracy of all content at all times.

Content may be updated or removed without notice.

16. Termination of Access

We reserve the right to suspend or terminate access to services or the website if:

• These Terms are violated
• Harassment or abusive conduct occurs
• Payment obligations are unmet
• Participation becomes unsafe or inappropriate

17. Governing Law

These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles.

Any disputes shall first be addressed through good-faith informal communication before formal proceedings.

18. International Users

If you access the website outside Canada, you do so at your own initiative and are responsible for compliance with local laws where applicable.

19. Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

20. Changes to These Terms

We may update these Terms & Conditions at any time.

Updated versions will be posted on this page with a revised “Last Updated” date.

Continued use of the website or services after updates means you accept the revised Terms.

21. Contact Us

If you have questions about these Terms & Conditions, please contact:

Moss Moon
Email: [email protected] 
Website: moss-moon.mykajabi.com

By using this website, booking services, or purchasing programs, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.